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Job Description

We are looking for a highly motivated and professional telecaller to join our event management team. The candidate will be responsible for reaching out to CIOs, CTOs, and other senior IT decision-makers to invite them to attend high-profile corporate events featuring industry leaders such as SAP, IBM, Microsoft, and Cisco. Additionally, the candidate will be involved in lead generation and appointment fixing with IT decision-makers of various organizations for corporate solutions like SAP ERP, TCS ERP, Salesforce apps, Cloud storage solutions, Red Hat managed services, Data center services, etc.

Key Responsibilities:

• Make outbound calls to potential attendees (CIOs, CTOs, IT heads) to invite them to corporate events.
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• Engage with prospects professionally and effectively communicate event details, benefits, and agenda.
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• Follow up via phone and email to ensure attendance confirmation.
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• Maintain and update the call database with accurate details.
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• Address queries and provide necessary information about the event.
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• Coordinate with the sales and event teams for seamless execution.
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• Achieve daily/weekly calling targets and report progress.
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• Build strong relationships with key decision-makers to enhance event participation.
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• Conduct lead generation and appointment setting calls for IT decision-makers regarding corporate solutions such as SAP ERP, TCS ERP, Salesforce apps, Cloud storage solutions, Red Hat managed services, Data center services, etc.

Required Skills & Qualifications:

• Proven experience in telecalling, telesales, or customer service (experience in event invitation calling is a plus).
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• Excellent communication skills (English and Hindi/regional language).
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• Ability to engage with C-level executives professionally and confidently.
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• Strong persuasion and relationship-building skills.
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• Basic knowledge of IT and corporate events (preferred but not mandatory).
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• Proficiency in using CRM tools and MS Office.
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• Ability to handle rejections and objections smartly.
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• Good time management and organizational skills.

Why Join Us?

• Opportunity to connect with top corporate professionals.
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• Work with leading brands and high-profile events.
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• Growth and learning opportunities in corporate event management.
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• Performance-based incentives and rewards.