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Job Description
The Sales Manager is responsible for leading and managing the real estate sales team, driving sales performance, and overseeing the successful sale of residential or commercial properties. This role requires strong leadership, an in-depth understanding of the real estate market, exceptional communication skills, and a results-driven approach to achieving sales targets.
Key Responsibilities:
- Sales Strategy & Leadership:
- Develop and execute sales strategies to achieve company sales targets and objectives.
- Lead, motivate, and manage the sales team to meet and exceed sales quotas.
- Implement best practices for sales techniques and customer service.
- Provide ongoing coaching and training to sales staff on property market trends, sales techniques, and customer relationship management.
- Team Management:
- Hire, onboard, and train new sales team members.
- Set individual sales targets, track performance, and provide feedback and support to improve performance.
- Conduct regular performance reviews and one-on-one meetings with team members.
- Foster a collaborative and high-performance team culture.
- Client Relationship Management:
- Oversee the development and maintenance of relationships with clients, brokers, and real estate partners.
- Ensure exceptional customer service and satisfaction throughout the sales process.
- Address and resolve client inquiries or concerns promptly and professionally.
- Market Research & Analysis:
- Stay updated on local real estate market trends, property values, and competitive landscape.
- Identify new business opportunities and potential sales leads.
- Analyze sales data and metrics to assess the effectiveness of sales strategies and make necessary adjustments.
- Sales Performance & Reporting:
- Monitor sales performance, track progress against targets, and report results to senior management.
- Prepare and present sales forecasts, monthly reports, and other performance analytics.
- Ensure that the team adheres to company policies, ethical standards, and legal requirements in all transactions.
- Marketing & Lead Generation:
- Collaborate with the marketing team to create and implement campaigns to generate leads and promote properties.
- Ensure that properties are properly marketed online, through real estate platforms, and in print.
- Attend networking events, industry seminars, and community functions to generate new business and build brand awareness.
- Negotiation & Closing:
- Lead the negotiation process with prospective buyers, ensuring successful closings.
- Provide guidance and support to the team during critical negotiation stages.
- Administrative Duties:
- Ensure that all sales documentation, contracts, and agreements are accurately completed and processed.
- Maintain up-to-date records in the company’s CRM system.
- Handle other administrative tasks related to property transactions and sales processes as required.